Support
Get in touch
Having trouble with the app, a question about your subscription, or an idea for us? Email and a person will reply, usually within a day or two.
Email support
or write to support@getcomeup.com
Common questions
- The widget isn't updating. Open the app once; it refreshes the widget straight away. Widgets also update on their own every quarter hour or so, at the system's discretion.
- I can't see a squad-mate's proof. Proofs only show to current squad members. Check you are both still in the squad and that neither of you has blocked the other.
- Restoring a subscription. Settings → Membership → Restore purchase, signed in with the same Apple ID you bought with.
- Referral codes. Both of you get free days when a code is redeemed. Your code is under Settings → Membership.
- Reporting content or a person. Open their profile or the post and use Report or Block. Reports are reviewed by a person.
- Deleting your account. Settings → Delete account, or email us from the address on your account and we'll do it.